TY  - BOOK
AU  - Pino Jiménez,Elisa del
TI  - Uso eficaz del teléfono
SN  - 9788415683155
AV  - HF5415.5 ebook 
PY  - 2013///]
CY  - Madrid
PB  - FC Editorial
KW  - Customer services
KW  - Telephone communication channels
KW  - Electronic books
UR  - https://www.digitaliapublishing.com/a/37733/
ER  -