Piattini Velthuis, Mario G., <br/><br/>
Calidad de servicios :  basados en tecnologías de la información / 
Mario G. Piattini Velthuis . 
 - 1 online resource :  illustrations. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>9788499648743 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information services--Quality control.<br/>Information storage and retrieval systems--Quality control.<br/>Information technology--Management.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>QA76.76.Q35 ebook 
<br/><br/><label>Dewey Class. No.: </label>658.4038